Available in a chrome plated or silver powder coated finished, QA1's 2.5" I.D. Coil Springs are offered in 6" to 14" free length. QA1's springs are strong, consistent and have a long life because they are made with the highest quality materials. A lifetime guarantee ensures that all QA1 springs will stay within 2% of the original free height and rate under normal operating conditions. Chrome Silicon Steel (CrS), All QA1 springs are manufactured using the highest quality materials for high strength, consistency and long life. Cold Wound - Heat Treated - Shot Peened, All QA1 springs go through intensive manufacturing processes to ensure consistency, accuracy and durability. Squared Ends, All QA1 springs are ground at both ends to ensure straight, consistent and accurate operation. Protective Coated, QA1 springs are either silver powder coated for excellent longevity, or are polished and chrome plated for the ultimate in appearance. Lengths and Rates Marked, All QA1 springs are clearly marked with the free length of the spring and spring rate for quick and easy identification. LIFETIME GUARANTEE, All QA1 springs are lifetime guaranteed to remain within 2% of the original free height and rate under normal operating conditions.
REFUND POLICY
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
Returns accepted for 14 days
Customer provides return shipping
20% restocking fee
No returns on final sale items
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@mo-moto.com. Please note that returns will need to be sent to the following address:
Mo-Moto/Returns
6082 W Seltice Way STE 121
Post Falls, ID 83854
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@mo-moto.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@mo-moto.com.
