Staying safe is paramount in recovery situations, and having properly rated gear is key. The ARB Soft Connect Shackle has been updated with UHMWPE (Ultra High Molecule Weight Polyethylene) high tensile, CE certified, synthetic rope. UHMWPE rope is used in many of the synthetic rope applications on winches and purpose-built tow straps. Rated at 14.5T breaking strength, the ARB Soft Connect Shackle is engineered to float in water, be resistant to short-term UV radiation, and provide superior strength. Updating the protection to the UHMWPE rope in the ARB soft shackle, the UHMWPE synthetic rope is encased in a high tensile, braided shield. The braided shield improves abrasion resistance to protect the UHMWPE synthetic rope and further protect against cuts and abrasions when in use. The larger soft shackle connection is formed by passing the large ball end knot through the open loop, the loop then tightens around the knot when used and pulls securely against the large formed knot during recovery. The knot cannot let go and loop tightens securely around the knot forming the connection. The ARB Soft Connect Shackle is suitable for vehicles up to 3.5T GVM and has a breaking strain of 14.5T. The ARB Soft Connect Shackle acts as a fuse in a recovery situation, breaking generally before any rated metal components that it is attached to should break. This removes flying metal projectiles in recovery situations and provides a safer recovery for persons involved in the recovery and bystanders. The Soft Connect Shackle also provides flexibility for attaching your strap to a rated recovery point. Always follow correct recovery procedures and put safety for you and everyone else first before attempting any recovery. Protecting and storing your ARB Soft Connect Shackle when not in use is done with the included drawstring carry bag. The bag incorporates a mesh and nylon case to allow for sufficient drying as well as protecting and providing easy storage in your recovery kit.
Warranty
REFUND POLICY
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
Returns accepted for 14 days
Customer provides return shipping
20% restocking fee
No returns on final sale items
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@mo-moto.com. Please note that returns will need to be sent to the following address:
Mo-Moto/Returns
6082 W Seltice Way STE 121
Post Falls, ID 83854
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@mo-moto.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@mo-moto.com.
