Dual Stage Pivot System: This revolutionary design is patented and exclusive to Gaerne. It features a two-pivot system with the first pivot attaching to the Razorback to provide a strong lateral support. A glide-plate keeps the upper in a firm and upright position. The second pivot is fixed on a sliding glide that provides a natural feel on the peg in a shifting or braking position. Although it will bottom out, it absorbs the shock in over-jumps or unwanted compression. Grip Guard: Located on the inside of the boot, the rubber Grip Guard provides exceptional grip as well as a heat-resistant padding. It is improved for abrasion resistance. Front Plate/Shin Guard: Shaped for a perfect fit, this thermoplastic shin plate can accommodate a bigger leg or knee-brace by removing three screws to make the opening wider. Buckle System: The SG-12 utilizes four lightweight alloy buckles that attach to an adjustable strap. This system provides the rider with an easy-in and easy-out, non-failure system. Gaiter: Made from a Swiss breathable fabric called Acronos, the gaiter is extremely stretchy but has the perfect shape to keep the sand and debris out. Interior Lining: The inside of the SG-12 features Gaerne Memory Cell Foam, known for the most comfortable feel and fit ride after ride. Heel Cup: The heel cup has been designed to absorb shock in the case of a rear compression. The sole uses the famous Gaerne Dual Composite anti-shock rubber. The footbed has been specially molded to correctly support the foot with the rear of the footbed utilizing a shock absorbing material. The front of the footbed features construction that allows the foot to vent.
REFUND POLICY
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
Returns accepted for 14 days
Customer provides return shipping
20% restocking fee
No returns on final sale items
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@mo-moto.com. Please note that returns will need to be sent to the following address:
Mo-Moto/Returns
6082 W Seltice Way STE 121
Post Falls, ID 83854
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@mo-moto.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@mo-moto.com.
