Street 3 Lady Air are certified motorcycle shoes created to offer the perfect combination of protection on the saddle and freedom to walk in everyday situations. The mesh fabric upper ensures optimal ventilation even in the hottest climates. They are designed according to the Woman Fitting Concept, the special TCX protocol designed to combine perfect fit for the female foot with maximum safety. Protection is guaranteed by toe and heel reinforcements and D3O® inserts on the ankle. This patented material is soft and flexible, but designed to stiffen in the event of an impact. One of the key points that produce a perfect balance of protection and comfort on the Street 3 Lady Air shoe is the highly resistant yet flexible sole, characterized by the special molded polymer Zplate® insert, which combines transversal rigidity for maximum safety and longitudinal flexibility precisely due to its Z shape. Zplate® allows the shoe to follow all natural movements of the foot both in the saddle and when walking, but protects at the same time and prevents the shoe from being crushed in an impact. The Ortholite® insole is optimized to offer the sole of the foot long-lasting cushioning even after many uses and better breathability in all conditions. The Groundtrax® sole features self-cleaning tread and compound specifically designed to resist wear and adhere better to the controls on the bike. They are fastened using laces, with a concealed system that adopts an elastic eyelet on the tongue.
REFUND POLICY
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
Returns accepted for 14 days
Customer provides return shipping
20% restocking fee
No returns on final sale items
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@mo-moto.com. Please note that returns will need to be sent to the following address:
Mo-Moto/Returns
6082 W Seltice Way STE 121
Post Falls, ID 83854
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@mo-moto.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@mo-moto.com.
